Job Description

At Coughlin GM of Chillicothe, we're currently looking for an experienced full-time Service Writer/Advisor for our location.Coughlin Automotive is one of Central Ohio's fastest-growing dealership groups, with 17 locations across Newark, Pataskala, Heath, Circleville, Chillicothe, Lancaster, Dublin, Lewis Center, and Marysville. We carry 13 brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hyundai, Jeep, Kia, Nissan, Ram, and Toyota. Our service, body, and parts departments are built to keep customers coming back.We're growing, and we're doing it with people who care about their work and their customers. Our goal is to make every customer a customer for life, and that starts with a team that feels valued. Happy employees make happy customers, so we reward hard work, invest in training, and create real opportunities to move up, whether you're starting your career or bringing years of experience.Responsibilities:Works with customer and technician to identify required maintenance and advises customers on necessary and recommended servicesOffers additional services and repairs to customersEstimates cost of mechanical, electrical, or other repairsEnters itemized estimate on service order and explains estimate to customerSchedules appointments with customerMeets dealership's standards for repair and order productionMaintains CSI at or above Company standardsMaintains an organized, clean and safe work areaParticipates in required trainingFollows Safeguards rules and regulations and complies with Company policies and proceduresOther duties as assignedQualifications:previous experience in automotive or customer service industriesStrong record of positive customer satisfaction resultsOrganized and friendly personalityWorking knowledge of the mechanical operations of vehiclesProfessional personal appearanceTeam oriented and self-motivatedAble to work with little supervisionClean driving record Coughlin Offers:Medical, Dental, and Vision Insurance401(k) Savings Plan with company matchPaid VacationPaid Company HolidaysCompany Activities and outingsOngoing Professional DevelopmentEmployee DiscountsFamily-Friendly and Inclusive CultureCareer Growth and Internal Promotions Who thrives here: Sales professionals, technicians, service advisors, body shop pros, parts specialists, and office staff who take pride in their work and want to be part of a team where they matter.Ready to build a career with a growing Ohio family of dealerships? Apply today.

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Job Tags

Full time, Work at office

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