Job Description

District Manager, Automotive Service & Repair

Territory: Phoenix, AZ 
Reports to: Market Leader
Compensation: $100,000 - $120,000 Base Salary + District Manager Bonus

Industry Requirement: Automotive Aftermarket Retail Management Experience Required

Lead a High-Performing Market with a Growing Industry Leader

Sun Auto Tire & Service is one of the fastest-growing automotive service organizations in the United States, operating more than 600 locations across multiple trusted brands. Recognized as a great place to work and a leader in the automotive aftermarket industry, we continue to expand through both strategic acquisitions and organic growth.

We're seeking a results-oriented District Manager to lead multiple locations throughout this territory. The role is ideal for a proven multi-unit leader who thrives on developing high-performing teams, driving operational excellence, maximizing profitability, and delivering exceptional customer experiences.

If you're ready to make a significant impact while building a long-term career with a growing organization, we'd love to hear from you.

Position Overview

The District Manager is responsible for the overall leadership, performance, and profitability of approximately 8-10 automotive service locations within the assigned market. This role provides strategic direction and hands-on support to Store Managers while ensuring consistent execution of company standards, operational best practices, and customer service excellence.

The successful candidate will drive business growth, develop talent, improve operational performance, and foster a culture of accountability, teamwork, and continuous improvement throughout the district.

Essential Responsibilities

• Lead, coach, and develop Store Managers and leadership teams to achieve operational and financial excellence.
• Drive sales growth, profitability, and customer satisfaction across all assigned locations.
• Monitor key performance indicators (KPIs) and implement action plans to improve business performance.
• Ensure consistent execution of company initiatives, operating procedures, and service standards.
• Recruit, develop, and retain top talent while fostering a positive and performance-driven culture.
• Conduct regular store visits to evaluate operations, customer experience, employee engagement, and safety compliance.
• Partner with Store Managers to establish goals, create development plans, and drive accountability for results.
• Analyze financial and operational data to identify opportunities for revenue growth and expense control.
• Oversee inventory management, labor optimization, and productivity initiatives to maximize profitability.
• Address performance challenges proactively through coaching, training, and corrective action when necessary.
• Resolve escalated customer concerns while promoting a best-in-class customer experience.
• Ensure compliance with all company policies, safety standards, and federal, state, and local regulations.
• Support business development initiatives and identify opportunities to grow market share within the region.

Qualifications

• 5+ years of multi-unit management experience within the automotive aftermarket, retail automotive service, or a related service-driven industry.
• Demonstrated success leading multiple locations while consistently achieving sales, profit, and operational objectives.
• Strong understanding of automotive service operations, customer experience management, and retail business fundamentals.
• Proven ability to coach, mentor, and develop leaders and teams to achieve high performance.
• Experience managing P&L performance, budgeting, labor controls, and operational metrics.
• Effective business planning, execution, and strategy implementation skills.
• Strong analytical and problem-solving abilities with the capability to make data-driven decisions.
• Outstanding communication, relationship-building, and conflict-resolution skills.
• Ability to adapt quickly to changing business needs and lead teams through change effectively.
• Track record of successfully achieving monthly, quarterly, and annual business objectives.
• Previous experience as an Automotive Technician, Service Advisor, or Shop Manager is preferred but not required.
• Valid Florida driver's license and the ability to travel extensively throughout the assigned market.
• Ability to work a minimum five-day work week (Monday-Friday), with additional flexibility as business needs require.

Benefits

• Competitive Bi-Weekly Pay
• Performance-Based Bonus Program
• Tuition Reimbursement
• Paid Vacation and Sick Time
• Paid Holidays
• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• 401(k) Retirement Savings Plan with Company Match
• Discounts on Services for Personal and Immediate Family Vehicles
• Career Advancement Opportunities with a Growing Organization

Sun Auto Tire & Service is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable federal, state, or local law. 

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